Integrate Freshdesk with Process Street
Send information between Freshdesk and Process Street automatically, without writing any code, using Zoho Flow.
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Fetch the details of an existing data set record in Process Street when a new contact is created in Freshdesk
Integrate Freshdesk with Process Street using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing data set record in Process Street. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing data set record in Process Street.
Fetch the details of an existing data set record in Process Street when a new contact is created in Freshdesk
Freshdesk + Process Street
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Supported triggers and actions
Integrate Freshdesk and Process Street using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Data set event occoured
Triggers when a data set event occurs
Task unchecked
Triggers when a task is unchecked
Task checked or unchecked
Triggers when a task is checked or unchecked
Task checked
Triggers when a task is checked
Workflow run completed
Triggers when a workflow run is completed
Task ready
Triggers when a task is ready
Workflow run created
Triggers when a new workflow run is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Create data set record
Creates a new data set record
Run workflow
Runs a workflow
Update task
Updates the details of an existing task
Update data set record
Updates the details of an existing data set record
Fetch data set record
Fetches the details of an existing data set record
Fetch workflow run
Fetches the details of an existing workflow run by ID or name
Fetch task
Fetches the details of an existing task
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Process Street?
Process Street is a process management platform that helps businesses create workflows, manage projects, gather insights, create data sets, and more.
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