Integrate Freshservice with Trello

Send information between Freshservice and Trello automatically, without writing any code, using Zoho Flow.

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Create Trello cards for new tickets in Freshservice


This flow adds a new card in Trello for every ticket created in FreshService so your team can easily collaborate on new service requests or incidents reported.

How it works

1. A new ticket is created in Freshservice.
2. Zoho Flow adds a new card to a specific board in Trello.
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Create Trello cards for new tickets in Freshservice

Freshservice + Trello

Build your own integrations between Freshservice and Trello

Connect Freshservice and Trello with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshservice and Trello using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Updated problem

Triggers when any detail of a problem is updated

Asset created

Triggers when a new asset is created

Change updated

Triggers when any detail of a change is updated

Problem created

Triggers when a new problem is created

Asset updated

Triggers when the details of an asset is updated

Release created

Triggers when a new release is created

Updated release

Triggers when any detail of a release is updated

Change created

Triggers when a new change is created

Ticket created

Triggers when a new ticket is created

Updated ticket

Triggers when any detail of a ticket is updated

Board created

Triggers when a new board is created

Card moved to list

Triggers when a card is moved to a list

Card archived

Triggers when a card is archived

Activity created

Triggers when a new activity is created in Trello

Comment added

Triggers when a comment is added to a card in Trello

Member added

Triggers when a new member is added to the selected board

Card created

Triggers when a new card is created

Board created in team

Triggers when a new board is created in team

Comment added to a card in list

Triggers when a comment is added to any card in the selected list

Label created

Triggers when a new label is created

List created

Triggers when a new list is created

Comment added to a card in board

Triggers when a new comment is added to any card in the selected board

Notification received

Triggers when a new notification is received in Trello

All Actions - Actions are the automated tasks

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket note

Creates a new ticket note

Create department

Creates a new department

Create change

Creates a new change

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create contract

Creates a new contract

Create release

Creates a new release

Create requester

Creates a new requester

Update problem

Updates the details of an existing problem

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Add members

Adds one or more members to the selected card

Archive card

Archives a selected card

Create comment

Creates a new comment in the selected card

Add label to card

Adds an existing label to the selected card

Add attachment to card

Adds one or more attachments to the specified card

Create organization

Creates a new organization

Create checklist

Creates a new checklist

Create card

Creates a new card in the selected list

Create checklist item

Creates a new checklist item

Create board

Creates a new board

Create list

Creates a new list in the selected board

Update card

Updates card name, due date, and description

Move card to list

Moves a card to a list on the selected board

Fetch checklist

Fetches the details of an existing checklist by its name

Fetch list by ID

Fetches a list based on its ID

Fetch card

Fetches card details for the specified card ID or card name

Fetch list

Fetches the details of an existing list by name

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is Trello?

Trello is a team collaboration platform that lets you manage all your projects. You can list your tasks on cards, organize cards into lists, organize cards using color coded labels, and subscribe to boards that you want to stay updated on.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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