Integrate ServiceNow with Outlook
Send information between ServiceNow and Outlook automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Outlook
Connect ServiceNow and Outlook with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceNow and Outlook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
Event cancelled
Triggers when an existing event is cancelled
Event updated
Triggers when the details of an existing event are updated
Event created
Triggers when a new event is created
Email received
Triggers when a new email is received
Task created
Triggers when a new task is added to the selected list
Event created
Triggers when a new event is created
Email sent
Triggers when a new email is sent
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
Create contact
Creates a new contact
Create task
Creates a new task in the selected list
Send email
Creates and sends a new email
Reply to email
Replies to the specified email
Forward event
Forwards an event request to the specified recipients
Flag email
Flags the specified email
Create event
Creates a new event
Forward mail
Forwards an email request to the specified recipients
Update event
Updates the details of an existing event
Update task
Updates the details of an existing task in the selected list
Update contact
Updates the details of an existing contact
Find contact folder
Finds a folder by name
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch calendar
Fetches the details of a calendar by name
Fetch task
Fetches the details of an existing task by title or ID from the selected list
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
