Integrate WATI with Zoho SalesIQ
Send information between WATI and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate WATI and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Template message sent
Triggers when a new template message is sent
Message received
Triggers when a new message is received
Session message sent
Triggers when a new session message is sent
New message received from contact
Triggers when a new message is received from the specified contacts
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation created
Triggers when a new conversation is created
Department created
Triggers when a new department is created to the specified portal
Conversation attender updated
Triggers when an operator picks up a chat
Conversation rated
Triggers when a conversation is rated
Conversation completed
Triggers when a conversation is completed
Conversation participants deleted
Triggers when a participant is removed from a conversation
Operator added
Triggers when a new operator is added
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation missed
Triggers when a conversation is missed
All Actions - Actions are the automated tasks
Add or update contact
Adds a new contact or updates the details of an existing contact
Send template message
Sends an approved template WhatsApp message
Send session message
Sends a WhatsApp message to an open session
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Similar apps
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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