Integrate Zendesk with Collect Reviews
Send information between Zendesk and Collect Reviews automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when new review is posted for a product or company in Collect Reviews
Integrate Collect Reviews with Zendesk using Zoho Flow. Whenever new review is posted for a product or company in Collect Reviews, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when new review is posted for a product or company in Collect Reviews.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when new review is posted for a product or company in Collect Reviews
Collect Reviews + Zendesk
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Supported triggers and actions
Integrate Zendesk and Collect Reviews using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
New review
Triggers when new review is posted for a product or company
New company review
Triggers when new review is posted for a company
New product review
Triggers when new review is posted for a product
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Post order
Posts a new order
Post product review
Posts a new product review
Post company review
Posts a new company review
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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