Integrate Zendesk with Endpoint Central Cloud
Send information between Zendesk and Endpoint Central Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Endpoint Central Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Add computer to group
Adds the specified computer to an existing group
Create user in MDM
Creates a new user in MDM (member)
Add user to MDM group
Adds the specified user to an existing MDM group
Create MDM group
Creates a new MDM group in selected group type
Send enrollment request
Sends an enrollment invite to the specified user
Associate MDM profile to device
Associates the specified MDM profile to an existing device
Put device in lost mode
Activates lost mode on the specified device
Associate MDM app to device
Associates the specified MDM app to an existing device
Associate app to MDM group
Associates the specified app to an existing MDM group
Remove user from MDM group
Removes the specified user from an existing MDM group
Associate profile to MDM group
Associates the specified profile to an existing MDM group
Fetch MDM user
Fetches the details of an existing MDM user
Fetch group
Fetches the details of an existing group
Fetch computer warranty
Fetches warranty information of an existing computer
Fetch app
Fetches the details of an existing app
Fetch computer basic details
Fetches the basic details of an existing computer
Fetch inventory summary
Fetches the inventory summary of a specified computer
Fetch MDM group
Fetches the details of an existing MDM group
Remove computer from group
Removes the specified computer from an existing group
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Endpoint Central Cloud?
Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.
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Toto
Technical Engineer, Master Liveaboards
