Integrate Zendesk with Formstack
Send information between Zendesk and Formstack automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when the details of a ticket is updated
Triggers when a new ticket is created
Triggers when a new user is created
Triggers when a new organization is created
Triggers when a new form is created
Triggers when a new submission is added to the selected form
All Actions - Actions are the automated tasks
Creates a new organization
Creates a new user
Creates a new ticket
Creates a new ticket in a verified end user's account
Adds tag to the selected ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Updates an existing organization
Adds comment to the selected ticket
Fetches the details of an existing organization
Fetches a ticket by ID
Fetches the details of an existing user by ID
Creates a submission in the selected form
What is Zendesk?
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Know more
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.