Integrate Zendesk with GitLab
Send information between Zendesk and GitLab automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and GitLab using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
Comment made on issue
Triggers when a comment is added to an issue
Comment added on commit
Triggers when an new comment is added to a commit
Merge request created
Triggers on a merge request event
Comment added to code snippet
Triggers when a new comment is added to a code snippet
Commit made in project
Triggers when a commit is made in the selected project
Issue event made
Triggers when there is a new issue event
Comment added on merge request
Triggers when a new comment on a merge request is added
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create comment on a commit
Creates a new comment on a commit
Create comment on code snippet
Creates a new comment on a code snippet
Create comment on a issue
Creates a comment on a issue
Create comment on merge request
Creates a new comment on a merge request
Create issue
Creates a new issue
Fetch project
Fetches the details of an existing project by name
Fetch issue
Fetches the details of an existing issue by name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is GitLab?
GitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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Head of Operations, AAA Band Rentals
