Integrate Zendesk with Harvest

Send information between Zendesk and Harvest automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

Expense created

Triggers when a new expense is created

Estimate created

Triggers when a new estimate is created

Project updated

Triggers when the details of an existing project is updated

Estimate updated

Triggers when the details of an existing estimate are updated

Task created

Triggers when a new task is created

Client updated

Triggers when the details of an existing client are updated

Contact created

Triggers when a new contact is created

Invoice updated

Triggers when the details of an existing invoice are updated

Time entry updated

Triggers when an existing time entry is updated

Person updated

Triggers when the details of an existing person is updated

Person added

Triggers when a new person is added

Client added

Triggers when a new client is added

Invoice created

Triggers when a new invoice is created

Task updated

Triggers when an existing task is updated

Project created

Triggers when a new project is created

Person assigned to project

Triggers when a person is assigned to a project

Expense updated

Triggers when the details of an existing expense are updated

Contact updated

Triggers when the details of an existing contact are updated

Time entry created

Triggers when a new time entry is created for today

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Update client

Updates the details of an existing client

Create estimate

Creates a new estimate

Create time entry

Creates a new time entry for today

Create invoice

Creates a new invoice

Update project

Updates the details of an existing project

Create client

Creates a new client

Add task to project

Adds a task to the selected project

Create expense

Creates a new expense

Update invoice

Updates the details of an existing invoice

Create project

Creates a new project

Create invoice item

Creates a new invoice item

Update time entry

Updates an existing time entry

Update task

Updates the details of an existing task

Create contact

Creates a new contact

Start timer

Starts timer for today in the selected project

Add person to project

Adds a person to the selected project

Create person

Creates a new person

Update estimate

Updates the details of an existing estimate

Create estimate item

Creates a new estimate item

Create task

Creates a new task

Update contact

Updates the details of an existing contact

Create invoice payment

Creates a new invoice payment

Update expense

Updates the details of an existing expense

Update estimate item

Updates the details of an existing estimate item

Stop timer

Stops timer for today

Update invoice item

Updates the details of an existing invoice item

Update person

Updates the details of an existing person

Fetch person

Fetches the details of an existing person by ID

Fetch estimate

Fetches the details of an existing estimate by ID

Fetch project

Fetches the details of the specified project

Fetch invoice

Fetches the details of an existing invoice by ID

Fetch task

Fetches the details of an existing task by ID

Fetch contact

Fetches the details of an existing contact by ID

Fetch expense

Fetches the details of an existing expense by ID

Fetch time entry

Fetches the details of an existing time entry by ID

Fetch client by name

Fetches the details of an existing client

Fetch client

Fetches the details of the specified client

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Harvest?

Harvest is an online time tracking application that lets you track expenses, manage projects, and automatically create invoices from expenses and billable time.

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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