Integrate Zendesk with Microsoft Teams
Send information between Zendesk and Microsoft Teams automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when the details of a ticket is updated
Triggers when a new ticket is created
Triggers when a new user is created
Triggers when a new organization is created
Triggers when a new channel is created in the selected team
Triggers when a new event is created
All Actions - Actions are the automated tasks
Creates a new organization
Creates a new user
Creates a new ticket
Creates a new ticket in a verified end user's account
Adds tag to the selected ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Updates an existing organization
Adds comment to the selected ticket
Fetches the details of an existing organization
Fetches a ticket by ID
Fetches the details of an existing user by ID
Post message to channel
Posts a message in the selected channel
Creates a new event
Post message to chat
Posts a message to the specified chat
Creates a new channel in the selected team
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetches the details of an existing event by title or ID
What is Zendesk?
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.