Integrate Zendesk with PagerDuty
Send information between Zendesk and PagerDuty automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when the details of a ticket is updated
Triggers when a new ticket is created
Triggers when a new user is created
Triggers when a new organization is created
Triggers when there is a new notification
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state
All Actions - Actions are the automated tasks
Creates a new organization
Creates a new user
Creates a new ticket
Creates a new ticket in a verified end user's account
Adds tag to the selected ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Updates an existing organization
Adds comment to the selected ticket
Fetches the details of an existing organization
Fetches a ticket by ID
Fetches the details of an existing user by ID
Creates an event in PagerDuty
Find User on Call
Finds the user on call for a specific schedule
What is Zendesk?
What is PagerDuty?
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Know more
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!