Integrate Zendesk with T.LY

Send information between Zendesk and T.LY automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY

Integrate T.LY with Zendesk using Zoho Flow. Whenever the details of an existing tag are updated in T.LY, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when the details of an existing tag are updated in T.LY.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY

T.LY + Zendesk

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Supported triggers and actions

Integrate Zendesk and T.LY using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Update tag

Triggers when the details of an existing tag are updated

Create pixel

Triggers when a new pixel is created

Create tag

Triggers when a new tag is created

Update pixel

Triggers when the details of an existing pixel are updated

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create pixel

Creates a new pixel

Expand short URL

Expands an existing shortened URL

Create short link

Create a new shortened link

Create tag

Creates a new tag

Update short link

Updates the details of an existing short link

Fetch short link

Fetches the details of an existing short link using short URL

Fetch pixel

Fetches the details of an existing pixel using ID

Fetch URL statistics

Fetches the statistic details of an existing shortened link

Fetch tag

Fetches the details of an existing tag using ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is T.LY?

T.ly is a link management service that allows users to track, brand, and shorten their URLs.

URL Shortener

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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