

Integrate Zendesk with Wootric
Send information between Zendesk and Wootric automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket updated
Triggers when the details of a ticket is updated

Ticket created
Triggers when a new ticket is created

User created
Triggers when a new user is created

Organization created
Triggers when a new organization is created

Declined response
Triggers when an end user dismisses the survey pop-up

New response
Triggers when a new survey response is submitted

Updated response
Triggers when an existing response is updated
All Actions - Actions are the automated tasks

Create Organization
Creates a new organization

Create User
Creates a new user

Create Ticket
Creates a new ticket

Create Request
Creates a new ticket in a verified end user's account

Add Tag
Adds tag to the selected ticket

Update Ticket
Updates an existing ticket status or adds comments

Update User Details
Updates an existing user's details

Update Organization
Updates an existing organization

Add Comment
Adds comment to the selected ticket

Fetch Organization
Fetches the details of an existing organization

Fetch Ticket
Fetches a ticket by ID

Fetch User
Fetches the details of an existing user by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Wootric?
Wootric lets you measure customer satisfaction with customized surveys. You can improve retention and boost referrals with a real-time feedback loop.
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Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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