Integrate Zendesk with Zoho Assist

Send information between Zendesk and Zoho Assist automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Schedule a screen sharing session in Zoho Assist when a new ticket is created in Zendesk

Integrate Zendesk with Zoho Assist using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically schedules a screen sharing session in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow schedules a screen sharing session in Zoho Assist.
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Schedule a screen sharing session in Zoho Assist when a new ticket is created in Zendesk

Zendesk + Zoho Assist

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Fetch the details of an existing unattended computer in Zoho Assist when a new ticket is created in Zendesk

Integrate Zendesk with Zoho Assist using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically fetches the details of an existing unattended computer in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow fetches the details of an existing unattended computer in Zoho Assist.
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Fetch the details of an existing unattended computer in Zoho Assist when a new ticket is created in Zendesk

Zendesk + Zoho Assist

Build your own integrations between Zendesk and Zoho Assist

Connect Zendesk and Zoho Assist with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Zoho Assist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Inbound request declined

Triggers when a inbound request is declined

Inbound request transferred

Triggers when a inbound request is transferred

Inbound request expired

Triggers when a inbound request is expired

Unattended access session ended

Triggers when a unattended access session is ended

Device deleted

Triggers when a device is deleted

Screen share session end

Triggers when a screen share session is ended

Remote support session end

Triggers when a remote support session is ended

Inbound request dropped

Triggers when a inbound request is dropped

Inbound request created

Triggers when a new inbound request created

Remote support session started

Triggers when a remote support session is started

Device added

Triggers when a new device is added

Device online

Triggers when a device is online

Inbound request picked

Triggers when a inbound request is picked

Remote support session customer joined

Triggers when a remote support session customer is joined

Inbound request delegated

Triggers when a inbound request is delegated

Unattended access session started

Triggers when a unattended access session is started

Device offline

Triggers when a device is offline

Screen share session started

Triggers when a screen share session is started

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Create unattended session

Creates a new unattended session

Create unattended group

Creates a new unattended group

Schedule session

Schedules a screen sharing session

Create session

Creates a new screen sharing session

Update unattended computer

Updates the details of an existing unattended computer

Update unattended group

Updates the details of an existing unattended group

Fetch unattended computer

Fetches the details of an existing unattended computer

Fetch unattended group

Fetches the details of an existing unattended group

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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