Integrate Zoho Desk with Qase
Send information between Zoho Desk and Qase automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in the selected organization in Zoho Desk when an existing test review is declined in a project in Qase
Integrate Qase with Zoho Desk using Zoho Flow. Whenever an existing test review is declined in a project in Qase, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing test review is declined in a project in Qase.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when an existing test review is declined in a project in Qase
Qase + Zoho Desk
Create a new ticket in the selected organization in Zoho Desk when an existing test run is updated in a project in Qase
Integrate Qase with Zoho Desk using Zoho Flow. Whenever an existing test run is updated in a project in Qase, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing test run is updated in a project in Qase.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when an existing test run is updated in a project in Qase
Qase + Zoho Desk
Create a new ticket in the selected organization in Zoho Desk when a new shared step is created in a project in Qase
Integrate Qase with Zoho Desk using Zoho Flow. Whenever a new shared step is created in a project in Qase, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new shared step is created in a project in Qase.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when a new shared step is created in a project in Qase
Qase + Zoho Desk
Create a new ticket in the selected organization in Zoho Desk when a test run is started in a project in Qase
Integrate Qase with Zoho Desk using Zoho Flow. Whenever a test run is started in a project in Qase, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a test run is started in a project in Qase.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when a test run is started in a project in Qase
Qase + Zoho Desk
Build your own integrations between Zoho Desk and Qase
Connect Zoho Desk and Qase with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Desk and Qase using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Account created
Triggers when a new account is created in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Article updated
Triggers when an existing article is updated
Ticket created
Triggers when a new ticket is created in the selected portal
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Contact updated
Triggers when the details of a contact is updated in the selected portal
Article created
Triggers when a new article is created
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Event updated
Triggers when the details of an event is updated
Call updated
Triggers when the details of a call is updated in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Agent created
Triggers when a new agent is created in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Call created
Triggers when a new call is created in the selected portal
Ticket updated
Triggers when the details of the selected ticket is updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Account updated
Triggers when the details of the selected account is updated
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Time entry created
Triggers when a new time entry is created in the selected task
Task updated
Triggers when the details of a task is updated in the selected portal
Task created
Triggers when a new task is created in the selected portal
Contact created
Triggers when a new contact is created in the selected portal
Ticket comment updated
Triggers when the selected ticket comment is updated
Product created
Triggers when a new product is created
Test review merged
Triggers when an existing test review is merged in a project
Shared step created
Triggers when a new shared step is created in a project
Test suite created
Triggers when a new test suite is created in a project
Defect updated
Triggers when an existing defect is updated in a project
Test case cloned
Triggers when an existing test case is cloned in a project
Defect created
Triggers when a new defect is created in a project
Test run completed
Triggers when an existing test run is completed in a project
Test case created
Triggers when a new test case is created in a project
Remove a reviewer from the test review
Triggers when a reviewer is removed from an existing test review in a project
Test run updated
Triggers when an existing test run is updated in a project
Test case updated
Triggers when an existing test case is updated in a project
Defect resolved
Triggers when an existing defect is resolved in a project
Test review created
Triggers when a new test review is created in a project
Test plan created
Triggers when a new test plan is created in a project
Shared step updated
Triggers when an existing shared step is updated in a project
Test suite updated
Triggers when an existing test suite is updated in a project
Milestone updated
Triggers when an existing milestone is updated in a project
Test review declined
Triggers when an existing test review is declined in a project
Test plan updated
Triggers when an existing test plan is updated in a project
Test run report changed
Triggers when an existing test run report is changed in a project
Test review updated
Triggers when an existing test review is updated in a project
Test run aborted
Triggers when an existing test run is aborted in a project
Add a reviewer to the test review
Triggers when a reviewer is added to an existing test review in a project
Test run started
Triggers when a test run is started in a project
Test suite cloned
Triggers when an existing test suite is cloned in a project
Milestone created
Triggers when a new milestone is created in a project
All Actions - Actions are the automated tasks
Add user to group
Adds the specified users to an existing group
Add ticket time entry
Adds time entry for an existing ticket
Create contact comment
Creates a comment in the selected contact
Add task time entry
Adds time entry for an existing task
Create agent
Creates a new agent in the selected organization
Create task comment
Creates a new comment in the specified task
Create ticket
Creates a new ticket in the selected organization
Create account
Creates a new account in the selected organization
Add tag
Adds a tag to the specified ticket
Send email reply
Sends a reply for the specified ticket created in the email channel
Create event
Creates a new event in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create account comment
Creates a new comment in the selected account
Create article
Creates a new article
Generate ticket reply - Zia
Generates a ticket reply using Zia's generative AI
Create custom module record
Creates a new custom module record
Record email reply
Records an email reply from the contact for the specified ticket created in the email channel
Remove tag
Removes a tag from the specified ticket
Create ticket comment
Creates a comment in the selected ticket
Create task
Creates a new task in the selected department
Create product
Creates a new product in the selected organization
Generate ticket summary - Zia
Generates summary of the ticket using Zia's generative AI
Create contact
Creates a new contact in the selected organization
Create call
Creates a new call in the selected organization
Find ticket tone and sentiment - Zia
Finds a tone and sentiment of the ticket using Zia's generative AI
Add agent to team
Adds the specified agent to the selected team
Extract ticket key topics - Zia
Extracts key topics of the ticket using Zia's generative AI
Create contract
Creates a new contract for the selected account
Create topic
Creates a new topic
Create topic comment
Creates a comment for the specified topic
Close ticket
Closes the specified tickets
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Update account
Updates the selected account
Update agent availability
Updates the availability status of an existing agent
Update call
Updates the details of the specified call
Update topic
Updates the details of an existing topic
Update agent
Updates the details of an existing agent
Update task
Updates the details of an existing task
Update article
Updates the details of an existing article
Update custom module record
Updates the details of an existing custom module record
Update call timer
Updates the timer of an existing call
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Remove user from group
Removes the specified users from an existing group
Update task timer
Updates the timer of an existing task
Move ticket
Moves the specified ticket to the selected department
Update ticket
Updates the details of an existing ticket
Edit ticket time entry
Edits the time entry of an existing ticket
Update ticket comment
Updates the comment for the specified ticket
Associate accounts to contact
Associates the specified account with the specified contact
Update KB user status
Updates the status of an existing KB user
Update ticket timer
Updates the timer of an existing ticket
Send custom channel reply
Sends reply for a ticket via the selected channel
Invite contact to the help center
Invites the specified contacts to help center
Update product
Updates the details of the selected product
Update contract
Updates the details of an existing contract
Update contact
Updates the selected contact
Update contact comment
Updates the specified comment in the selected contact
Remove agent from team
Removes the specified agent from the selected team
Fetch call
Fetches the details of a call based on the selected field
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch account
Fetches an existing account by name or ID
Fetch article
Fetches the details of an existing article
Fetch contract
Fetches the details of an existing contract
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch custom module record
Fetches the details of an existing custom module record
Fetch KB user
Fetches the details of an existing KB user
Fetch ticket
Fetches the details of an existing ticket
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch task
Fetches the details of an existing task by ID
Trash account
Moves selected account to the recycle bin
Trash contact
Moves selected contact to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
Fetch environment by search name
Fetches the details of an existing environment by search name
Create run
Creates a new run
Create project
Creates a new project
Create milestone
Creates a new milestone
Create test case
Creates a new test case
Create environment
Creates a new environment
Grant access to project by code
Grant access to the project by code
Create test run result
Creates a new test run result
Create plan
Creates a new plan
Create suite
Creates a new suite
Update environment
Updates the details of an existing environment
Update test case
Updates the details of an existing test case
Update milestone
Updates the details of an existing milestone
Update suite
Updates the details of an existing suite
Fetch suite by ID
Fetches the details of an existing test suite by ID
Fetch test case by ID
Fetches the details of an existing test case by ID
Fetch run by ID
Fetches the details of an existing run by ID
Fetch plan by ID
Fetches the details of an existing plan by ID
Fetch test case by search name
Fetches the details of an existing test case by search name
Fetch suite by search name
Fetches the details of an existing test suite by search name
Fetch milestone by search name
Fetches the details of an existing milestone by search name
Fetch test run result by hash
Fetches the details of an existing test run result by hash
Fetch environment by ID
Fetches the details of an existing environment by ID
Fetch project by code
Fetches the details of an existing project by code
Fetch run by search name
Fetches the details of an existing run by search name
Fetch milestone by ID
Fetches the details of an existing milestone by ID
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Qase?
Qase is a test management platform that helps teams streamline manual and automated QA testing, reporting, and collaboration.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
