Integrate EngageBay with PagerDuty

Send information between EngageBay and PagerDuty automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate EngageBay and PagerDuty using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is created

Company created

Triggers when a new company is created

Incident note event occurred

Triggers when the selected incident note event has occurred

Incident event occurred

Triggers when the selected incident event has occurred

Service event occurred

Triggers when the selected service event has occurred

Incident responder event occurred

Triggers when the selected incident responder event has occurred

Notification received

Triggers when a new notification is received

Incident status event occurred

Triggers when the selected incident status event has occurred

All Actions - Actions are the automated tasks

Create deal

Creates a new deal

Create contact

Creates a new contact

Create company

Creates a new company

Create task

Creates a new task

Create event

Creates a new event

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Create incident note

Creates a new incident note

Create event

Creates a new event

Create incident

Creates a new incident

Create status update

Creates a new status update

Fetch escalation policy by name

Fetches the details of an escalation policy by name

Fetch priority by ID

Fetches the details of an existing priority by ID

Fetch escalation policy by ID

Fetches the details of an escalation policy by ID

Fetch incident by ID

Fetches the details of an incident by ID

Fetch incident by title

Fetches the details of an incident given the title

Fetch priority by name

Fetches the details of an existing priority by name

What is EngageBay?

EngageBay is a marketing, sales, support and CRM application for growing companies. It provides features such as marketing automation, contact management, deal pipeline, and more.

CRM Marketing Automation

What is PagerDuty?

Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.

Popular Server Monitoring

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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