Integrate Freshdesk with Endorsal
Send information between Freshdesk and Endorsal automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Endorsal using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Create contact
Creates a new contact
Create tag
Creates a new tag
Create testimonial
Creates a new testimonial
Update tag
Updates the details of an existing tag
Update contact
Updates the details of an existing contact
Update testimonial
Updates the details of an existing testimonial
Fetch tag
Fetches the details of an existing tag using tag ID
Fetch widget
Fetches the details of an existing widget using widget ID
Fetch testimonial
Fetches the details of an existing testimonial using testimonial ID
Fetch campaign
Fetches the details of an existing campaign using campaign ID
Fetch contact
Fetches the details of an existing contact using contact ID
Find testimonial by name
Finds the details of an existing testimonial using name
Find contact by email address
Finds the details of an existing contact using email address
Find contact by name
Finds the details of an existing contact using name
Find testimonial by email address
Finds the details of an existing testimonial using email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Endorsal?
Endorsal is an application that helps you automate your customer testimony collection process. It can automatically request reviews via email and SMS, display reviews on any website, share your best reviews to social networks, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Owain ap Rees
Sales Director, Artico
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
