Integrate Freshservice with Zoho Backstage
Send information between Freshservice and Zoho Backstage automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Zoho Backstage using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset updated
Triggers when the details of an asset is updated
Asset created
Triggers when a new asset is created
Ticket created
Triggers when a new ticket is created
Problem created
Triggers when a new problem is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Change updated
Triggers when any detail of a change is updated
Updated problem
Triggers when any detail of a problem is updated
Attendee registered for event
Triggers when an attendee registers for the selected event
Order created
Triggers when a new order is created
Attendee checked-in
Triggers when an attendee checks in to the selected event
Order canceled
Triggers when an order is canceled
Registration canceled by attendee
Triggers when a registration for an event is canceled by an attendee
Event published
Triggers when the organizer publishes the event microsite for the first time
Event created
Triggers when a new event is created
Event republished
Triggers when an event is updated and then republished
All Actions - Actions are the automated tasks
Create department
Creates a new department
Create reply conversation
Creates a new reply conversation for the ticket
Create asset
Creates a new asset
Create release
Creates a new release
Create ticket note
Creates a new ticket note
Create ticket
Creates a new ticket
Create problem
Creates a new problem
Create requester
Creates a new requester
Create change
Creates a new change
Create contract
Creates a new contract
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create event
Creates a new event in the selected portal
Place order
Creates an order to buy ticket
Update event
Updates the details of an existing event
Fetch attendee in a event
Fetches the details of an existing attendee including its custom fields
Fetch order
Fetches the details of an existing order by order ID
Fetch ticket class details
Fetches the details of a ticket class by ID
Fetch event
Fetches an event by ID
Delete order
Deletes an order and removes all attendees associated with it
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is Zoho Backstage?
Zoho Backstage is an enterprise event management tool that lets you design event websites, manage registrations, promote events, and connect with attendees efficiently.
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Custom functions
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
