Integrate Frill with SolarWinds Service Desk
Send information between Frill and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Frill and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Comment event
Triggers when a comment is created, updated, or deleted
New announcement
Triggers when a new announcement is made
Idea event
Triggers when an idea event occurs
Note event
Triggers when a note is created or deleted
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New Risk
Triggers when a new risk is detected
New User
Triggers when a new user is created
New Contract
Triggers when a new contract is created
New Hardware
Triggers when a new hardware is created in your inventory
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Release
Triggers when a new release is created in your service desk
New Incident
Triggers when a new incident is created
All Actions - Actions are the automated tasks
Create announcement
Creates a new announcement
Create idea
Creates a new idea
Fetch follower
Fetches the details of an existing follower
Fetch announcement category
Fetches the details of an existing announcement category
Fetch status
Fetches the details of an existing status
Fetch user
Fetches the details of an existing user by email, name, or ID
Fetch topic
Fetches the details of an existing topic
Fetch idea
Fetches the details of an existing idea
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Frill?
Frill is a customer feedback management application that enables businesses to collect feedback, build roadmaps, and make announcements.
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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