Integrate ServiceDesk MSP On-Premises with 850+ apps
Create business workflows for ServiceDesk MSP On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own ServiceDesk MSP On-Premises integrations
Connect ServiceDesk MSP On-Premises with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk MSP On-Premises workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request created
Triggers when a new request is created
Request created from an account
Triggers when a new request is created from an account
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Associate request with problem
Associates an existing request with the specified problem
Create request
Creates a new request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
