Integrate SolarWinds Service Desk with 600+ apps

Create business workflows for SolarWinds Service Desk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own SolarWinds Service Desk integrations

Connect SolarWinds Service Desk with over 600+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your SolarWinds Service Desk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New Risk

Triggers when a new risk is detected

New User

Triggers when a new user is created

New Contract

Triggers when a new contract is created

New Hardware

Triggers when a new hardware is created in your inventory

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Release

Triggers when a new release is created in your service desk

New Incident

Triggers when a new incident is created

All Actions - Actions are the automated tasks

Create Solution

Creates a new solution in your service desk

Create Release

Creates a new release in your service desk

Create User

Creates a new user

Create Hardware

Creates a new hardware in your inventory

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Incident

Creates a new incident

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Helpdesk Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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