Integrate SupportBee with Spoke
Send information between SupportBee and Spoke automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and Spoke using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Customer Reply
Triggers when a customer replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
New Ticket
Triggers when a new ticket is created
New Agent Reply
Triggers when an agent replies to a ticket
Resource created
Triggers when a new resource is created
Request created
Triggers when a new request is created
Request updated
Triggers when any detail of an existing request is updated
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
File request
Files a new request
Create text resource
Creates a new text resource in the knowledge base
Update request
Updates the details of an existing request
Fetch user by ID
Fetches the details of an existing user by ID
Fetch user by search term
Fetches the details of an existing user by the specified search term
Fetch request by ID
Fetches the details of an existing request by ID
Fetch team by ID
Fetches the details of an existing team by ID
Fetch team by name
Fetches the details of an existing team by name
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Spoke?
Spoke is an intelligent ticketing system that uses AI to manage workplace requests and give your employees easy access to the information and services they need.
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