Integrate Zendesk with AfterShip

Send information between Zendesk and AfterShip automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and AfterShip

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Supported triggers and actions

Integrate Zendesk and AfterShip using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Tracking updated

Triggers when the tracking details of a courier are updated

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create tracking

Creates a new tracking

Update tracking

Updates the details of an existing tracking

Fetch tracking

Fetches the tracking details of an existing courier

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is AfterShip?

AfterShip is an all-in-one package tracking tool for eCommerce businesses. It lets you check the status of shipments, send out emails and notifications automatically at different shipment stages, and more.

E Commerce Shipping

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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