Integrate Zendesk with Process Street

Send information between Zendesk and Process Street automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a task is ready in Process Street

Integrate Process Street with Zendesk using Zoho Flow. Whenever a task is ready in Process Street, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a task is ready in Process Street.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a task is ready in Process Street

Process Street + Zendesk

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Supported triggers and actions

Integrate Zendesk and Process Street using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Task ready

Triggers when a task is ready

Workflow run completed

Triggers when a workflow run is completed

Task checked

Triggers when a task is checked

Task checked or unchecked

Triggers when a task is checked or unchecked

Task unchecked

Triggers when a task is unchecked

Data set event occoured

Triggers when a data set event occurs

Workflow run created

Triggers when a new workflow run is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Run workflow

Runs a workflow

Create data set record

Creates a new data set record

Update task

Updates the details of an existing task

Update data set record

Updates the details of an existing data set record

Fetch task

Fetches the details of an existing task

Fetch workflow run

Fetches the details of an existing workflow run by ID or name

Fetch data set record

Fetches the details of an existing data set record

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is Process Street?

Process Street is a process management platform that helps businesses create workflows, manage projects, gather insights, create data sets, and more.

Operations Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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