Integrate Asana with Freshdesk
Send information between Asana and Freshdesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Task updated
Triggers when the details of an existing task are updated
Workspace or organization created
Triggers when a new workspace or organization is created
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Task completed
Triggers when an existing task is completed
Project updated
Triggers when the details of an existing project are updated
User added
Triggers when a new user is added in the selected workspace
Team created
Triggers when a team is created in the selected organization
Tag added
Triggers when a new tag is added in the selected workspace
Task section changed
Triggers when a change is made to a task section
Project created
Triggers when a new project is created
Contact updated
Triggers when the details of an existing contact details are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create story
Creates a new story for the specified task
Create project in team
Creates a new project in the selected team
Create subtask
Creates a new subtask under the specified task
Create task in project
Creates a new task with custom fields in the selected project
Add task to section
Adds a new task to the specified section
Create task
Creates a new task in the selected project
Create project in workspace
Creates a new project in the selected workspace
Duplicate project
Creates a duplicate copy of an existing project with a different name
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Update task in project
Updates the details (include custom fields) of an existing task
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch task
Fetches a task by its GID
Fetch user
Fetches the details of an existing user by email
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Create company
Creates a new company
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket priority
Fetches a specific ticket priority by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket priority by ID
Fetches a specific ticket priority by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status
Fetches a specific ticket status by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status by ID
Fetches a specific ticket status by ID
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Know more
Harnoor Abroll
Technical and Operations Head, TruAct
