![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Integrate Basecamp 3 with Freshdesk
Send information between Basecamp 3 and Freshdesk automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Basecamp 3 and Freshdesk
Connect Basecamp 3 and Freshdesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Basecamp 3 and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
To-do created or updated
Triggers when a to-do is created or updated in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Comment created or updated
Triggers when a comment is created or updated in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
To-do list created or updated
Triggers when a to-do list is created or updated in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Project created or updated
Triggers when a project is created or when any detail of an existing project is updated
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Message created or updated
Triggers when a message is created or updated in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Schedule created or updated
Triggers when a schedule is created or updated in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create To-do
Creates a new to-do in the selected to-do list
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create project from template
Creates a project from a template
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Update message
Updates an existing message
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create message
Creates a new message in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create person
Creates a new person
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create schedule
Creates a new schedule in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Create To-do list
Creates a to-do list in the selected project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Add or remove people from project
Grand or revoke permission of a project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Update To-do
Updates the details of an existing to-do
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Update project
Updates the details of an existing project
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Update To-do list
Updates the details of an existing to-do list
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Fetch person
Fetches the details of a person by email address
![](https://flow-public.nimbuspop.com/flow-apps/basecamp_3.png)
Fetch To-do
Fetches a to-do based on its ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
What is Basecamp 3?
Basecamp 3 is a project management tool that lets you manage tasks, projects, files, and ideas. You can customize your projects, view detailed reports, bookmark important messages, and make use of Clientside tools when working with clients.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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