Integrate Bigin by Zoho CRM with ServiceDesk MSP On-Premises

Send information between Bigin by Zoho CRM and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.

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Associate an existing request with the specified problem in ServiceDesk MSP On-Premises when a new contact is created in Bigin by Zoho CRM

Integrate Bigin by Zoho CRM with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically associates an existing request with the specified problem in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Bigin by Zoho CRM.
  2. Zoho Flow associates an existing request with the specified problem in ServiceDesk MSP On-Premises.
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Associate an existing request with the specified problem in ServiceDesk MSP On-Premises when a new contact is created in Bigin by Zoho CRM

Bigin by Zoho CRM + ServiceDesk MSP On-Premises

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Supported triggers and actions

Integrate Bigin by Zoho CRM and ServiceDesk MSP On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

User added

Triggers when a new user is added

Event updated

Triggers when any detail of an existing event is updated

Call created

Triggers when a new call is created

Pipeline record updated

Triggers when the details of an existing pipeline record are updated

Note added

Triggers when a new note is added

Contact created or updated

Triggers when a new contact is created or updated

Contact created

Triggers when a new contact is created

Product created

Triggers when a new product is created

Task created

Triggers when a new task is created

Call updated

Triggers when any detail of an existing call is updated

Product updated

Triggers when any detail of an existing product is updated

Company created or updated

Triggers when a new company is created or updated

Task updated

Triggers when any detail of an existing task is updated

Event created

Triggers when a new event is created

Pipeline record stage updated

Triggers when the details of a pipeline record stage is updated

Company updated

Triggers when any detail of an existing company is updated

Pipeline record created

Triggers when a new pipeline record is created

Contact updated

Triggers when any detail of an existing contact is updated

Pipeline record created or updated

Triggers when a new pipeline record is created or updated

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request created

Triggers when a new request is created

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request updated in template

Triggers when the details of an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Fetch call

Fetches the details of an existing call

Fetch event

Fetches the details of an existing event

Fetch pipeline record

Fetches the details of an existing pipeline record

Fetch product

Fetches the details of an existing product

Add tags to record

Adds tags to the specified record

Create user

Creates a new user

Create company

Creates a new company

Create event

Creates a new event

Create or update pipeline record

Creates a new pipeline record or updates the details of the pipeline record if it already exists

Create or update product

Creates a new product or updates the details of an existing product

Create task

Creates a new task

Create tags

Creates a new tags in the selected module

Create note

Adds a note to the selected module

Create product

Creates a new product

Send email

Sends an email to the specified contact

Create or update contact

Creates a new contact or updates the details of an existing contact

Create contact

Creates a new contact

Create call

Creates a new call

Create pipeline record

Creates a new pipeline record

Create or update company

Creates a new company or updates the details of the company if it already exists

Update call

Updates the details of an existing call

Update contact

Updates the details of an existing contact

Update event

Updates the details of an existing event

Remove tags from record

Removes existing tags from the specified record

Update task

Updates the details of an existing task

Update product

Updates the details of an existing product

Update company

Updates the details of an existing company

Update pipeline record

Updates the details of an existing pipeline record

Update user

Updates the existing user

Fetch company

Fetches the details of an existing company

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

Fetch task

Fetches the details of an existing task

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Create change

Creates a new change

Create request

Creates a new request

What is Bigin by Zoho CRM?

Bigin is a customer pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.

CRM Popular Zoho

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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