Integrate Brilliant Directories with Zendesk

Send information between Brilliant Directories and Zendesk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new ticket in a verified end user's account in Zendesk when a member submits a comment on a post in Brilliant Directories

Integrate Brilliant Directories with Zendesk using Zoho Flow. Whenever a member submits a comment on a post in Brilliant Directories, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a member submits a comment on a post in Brilliant Directories.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a member submits a comment on a post in Brilliant Directories

Brilliant Directories + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when a member submits the Additional Details form in their dashboard in Brilliant Directories

Integrate Brilliant Directories with Zendesk using Zoho Flow. Whenever a member submits the Additional Details form in their dashboard in Brilliant Directories, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a member submits the Additional Details form in their dashboard in Brilliant Directories.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a member submits the Additional Details form in their dashboard in Brilliant Directories

Brilliant Directories + Zendesk

Build your own integrations between Brilliant Directories and Zendesk

Connect Brilliant Directories and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Brilliant Directories and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Post photo album

Triggers when a member creates or edits a photo album, digital product, product, classified, or property post

Admin subscription or invoice action

Triggers when an admin creates a new subscription, modifies an existing subscription, refunds an invoice, or manually updates an invoice

Newsletter signup

Triggers when a user submits the newsletter signup form on the site

Lead submitted

Triggers when a user submits a lead form on the site

Post comment submitted

Triggers when a member submits a comment on a post

Member plan cancelled

Triggers when a member cancels their membership plan from their dashboard

Contact us form submitted

Triggers when a visitor or member submits the Contact Us form on the site

Member review submitted

Triggers when a user submits a review for a member

Post standard

Triggers when a member creates or edits a video, article, blog post, job, event, coupon, audio, or discussion post

Profile photo form submitted

Triggers when a member uploads or updates their profile photo, logo, or cover photo

Free plan signup

Triggers when a member signs up for a free membership plan through the site

Additional details form submitted

Triggers when a member submits the Additional Details form in their dashboard

Contact details form submitted

Triggers when a member submits the Contact Details form in their dashboard

About me form submitted

Triggers when a member submits the About Me form in their dashboard

Unsubscribe form submitted

Triggers when a member submits the newsletter unsubscribe form

Member clicked email verification link

Triggers when a member clicks the email verification link to confirm their email address

Member plan changed

Triggers when a member upgrades or downgrades their membership plan

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Validate user login

Validates a user via email and password and returns account details on success

Create album photo

Creates a new photo album

Create multi image post

Creates a new multi image post

Create single image post

Creates a new single image post

Create user review

Creates a new user review

Create data category

Creates a new data category

Create widget

Creates a new widget

Create lead

Creates a new lead

Create user

Creates a new user

Match lead to member

Matches a specific lead to a member manually by their user ID

Create unsubscribe list

Adds an email to the unsubscribe list to stop future emails from a specific website

Update user review

Updates the details of an existing user review

Update widget

Updates the details of an existing widget

Update lead

Updates the details of an existing lead

Update user

Updates the details of an existing user

Fetch unsubscribe list by ID

Fetches the details of an existing unsubscribe list by ID

Fetch user by ID

Fetches the details of an existing user by ID

Fetch multi image post by user ID

Fetches the details of an existing multi image post by user ID

Fetch lead by ID

Fetches the details of an existing lead by ID

Fetch multi image post by ID

Fetches the details of an existing multi image post by ID

Fetch user review by ID

Fetches the details of an existing user review by ID

Fetch widget by ID

Fetches the details of an existing widget by ID

Fetch single image post by ID

Fetches the details of an existing single image post by ID

Fetch album photo by ID

Fetches the details of an existing photo album by ID

Fetch data category by ID

Fetches the details of an existing data category by ID

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Brilliant Directories?

Brilliant Directories is a platform to build and manage membership sites and directories, with tools to handle member subscriptions, leads, and user accounts.

Websites

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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