Integrate ChatBot with Zoho SalesIQ
Send information between ChatBot and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
Build your own integrations between ChatBot and Zoho SalesIQ
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Supported triggers and actions
Integrate ChatBot and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Story created
Triggers when a new story is created
Segment created
Triggers when a new segment is created
Entity created
Triggers when a new entity is created
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Conversation missed
Triggers when a conversation is missed
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants added
Triggers when participants are invited to the chat
Operator added
Triggers when a new operator is added
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation completed
Triggers when a conversation is completed
Conversation rated
Triggers when a conversation is rated
Conversation attender updated
Triggers when an operator picks up a chat
Department created
Triggers when a new department is created to the specified portal
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
All Actions - Actions are the automated tasks
Create entity
Creates a new entity
Create user
Creates a new user
Add segment to user
Adds a segment to the user
Create segment
Creates a new segment
Create story
Creates a new story
Update user
Updates the details of an existing user
Ban or unban user
Marks an existing user as banned or unbanned
Update segment to user
Updates the details of an existing user segment
Fetch user by ID
Fetches the details of an existing user using ID
Fetch entity by ID
Fetches the details of an existing entity using ID
Fetch user by search parameter
Fetches the details of an existing user using search parameter
Fetch story by ID
Fetches the details of an existing story using ID
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Disable department
Disables the selected department
What is ChatBot?
Chatbot is an AI-driven chatbot application that can help customers provide quick and accurate AI-generated answers to customer questions.
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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