Integrate ChatWork with Usedesk

Send information between ChatWork and Usedesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between ChatWork and Usedesk

Connect ChatWork and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ChatWork and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

All Actions - Actions are the automated tasks

Send Message

Sends a message to the selected contact or group chat

Create Task

Creates a new task in the selected group chat

Create Group Chat

Creates a new group chat in ChatWork

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Update agent

Updates the details of an existing agent

Fetch client

Fetches the details of an existing client using client ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

What is ChatWork?

ChatWork is a business group chat that offers messaging, video chat, and file management. You can organize your notes and reminders and even turn messages into tasks.

Team Chat

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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