![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Integrate CloudTalk with Slack
Send information between CloudTalk and Slack automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between CloudTalk and Slack
Connect CloudTalk and Slack with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate CloudTalk and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Call created
Triggers when a new call of the selected type is created
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Agent created
Triggers when a new agent is created
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Message starred
Triggers when a message is starred
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Message posted to private channel
Triggers when a new message is posted to the selected private channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Message posted to public channel
Triggers when a new message is posted to the selected public channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
User added
Triggers when a new user is added
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Channel created
Triggers when a new channel is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Send SMS
Sends an SMS message
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add activity
Adds an activity to an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add note
Adds a note to an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Fetch contact
Fetches the details of an existing contact using ID or keyword
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Set channel topic
Sets the topic for the selected channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By name
Fetches the details of an existing user by name
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Send direct message
Sends a direct message to the selected user
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Send private channel message
Sends a message to the selected private channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Update profile
Updates the profile information for the selected user
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Create reminder
Creates a new reminder
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Create channel
Creates a new public channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Send public channel message
Sends a message to the selected public channel
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By username
Fetches the details of an existing user by username
![](https://flow-public.nimbuspop.com/flow-apps/slack.png)
Fetch user - By ID
Fetches the details of an existing user by ID
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >