Integrate CloudTalk with 900+ apps

Create business workflows for CloudTalk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular CloudTalk workflows

[esc]

Send an SMS in CloudTalk when an order is paid for in Razorpay


Acknowledging a payment as it's received assures the customer that the transaction was successful. Automate the process of sending an SMS as soon as you receive the payment for an order. This flow will send an SMS via CloudTalk when an order is paid for in Razorpay.

How it works
1) An order is paid for in Razorpay.
2) Zoho Flow sends an SMS via CloudTalk.
Use this flow
+

Send an SMS in CloudTalk when an order is paid for in Razorpay

Razorpay + CloudTalk

[esc]

Create contacts in CloudTalk for new people in Outseta


Your support team helps maintain and develop relationships with your existing clients. Automate the process of sharing the important details of a customer with your support team. This flow will create a new contact in CloudTalk when a new person is added in Outseta.

How it works
1) A new person is added in Outseta.
2) Zoho Flow creates a contact in CloudTalk.
Use this flow
+

Create contacts in CloudTalk for new people in Outseta

Outseta + CloudTalk

[esc]

Log your CloudTalk calls in Zoho Sheet


Your customer-facing teams interact with prospects and clients over calls multiple times a day. Automate the process of logging and tracking important call details in one place to access them easily when needed. This flow will record call details and logs in Zoho Sheet from CloudTalk.

How it works
1) A call log is generated in CloudTalk.
2) Zoho Flow records the details of it in Zoho Sheet.
Use this flow
+

Log your CloudTalk calls in Zoho Sheet

CloudTalk + Zoho Sheet

[esc]

Send an SMS in CloudTalk for new projects in Taskworld


Automating the process of maintaining a systematic and constant channel of communication between inter- and intra-teams is crucial for completing a project by plan and schedule. This flow will send an SMS via CloudTalk when a new project is created in Taskworld.

How it works
1) A new project is created in Taskworld.
2) Zoho Flow sends an SMS via CloudTalk.
Use this flow
+

Send an SMS in CloudTalk for new projects in Taskworld

Taskworld + CloudTalk

Build your own CloudTalk integrations

Connect CloudTalk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your CloudTalk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY