Integrate Deskpro with GitHub
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Supported triggers and actions
Integrate Deskpro and GitHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Review requested
Triggers when a review is requested from you or a specified user
New mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request
Issue created
Triggers when a new issue is created
Comment made on issue
Triggers when a comment is made on an existing issue
Pull request created
Triggers when a new pull request is created
Label created
Triggers when a new label is created
Repository created
Triggers when a new repository is created
Release added
Triggers when a new release is added
Issue reopened
Triggers when an issue is reopened in the selected repository
Issue closed
Triggers when an issue is closed in the selected repository
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create issue
Creates a new issue
Create pull request
Creates a new pull request
Create comment
Creates a new comment in the selected issue
Update issue
Updates the details of an existing issue
Fetch issue by title
Fetches the details of an existing issue by title
Fetch issue
Fetches a issue by their number
Fetch user
Fetches a user by their login name
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is GitHub?
GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.
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