Integrate Deskpro with Zoho SalesIQ
Send information between Deskpro and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
Build your own integrations between Deskpro and Zoho SalesIQ
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Supported triggers and actions
Integrate Deskpro and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Conversation created
Triggers when a new conversation is created
Conversation missed
Triggers when a conversation is missed
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Department created
Triggers when a new department is created to the specified portal
Conversation rated
Triggers when a conversation is rated
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation attender updated
Triggers when an operator picks up a chat
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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