Integrate Freshdesk with Qase
Send information between Freshdesk and Qase automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new environment in Qase when a new contact is created in Freshdesk
Integrate Freshdesk with Qase using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new environment in Qase. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new environment in Qase.
Create a new environment in Qase when a new contact is created in Freshdesk
Freshdesk + Qase
Update the details of an existing environment in Qase when a new contact is created in Freshdesk
Integrate Freshdesk with Qase using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing environment in Qase. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing environment in Qase.
Update the details of an existing environment in Qase when a new contact is created in Freshdesk
Freshdesk + Qase
Fetch the details of an existing test run result by hash in Qase when a new contact is created in Freshdesk
Integrate Freshdesk with Qase using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing test run result by hash in Qase. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing test run result by hash in Qase.
Fetch the details of an existing test run result by hash in Qase when a new contact is created in Freshdesk
Freshdesk + Qase
Fetch the details of an existing run by id in Qase when a new contact is created in Freshdesk
Integrate Freshdesk with Qase using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing run by id in Qase. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing run by id in Qase.
Fetch the details of an existing run by id in Qase when a new contact is created in Freshdesk
Freshdesk + Qase
Build your own integrations between Freshdesk and Qase
Connect Freshdesk and Qase with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Qase using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Shared step updated
Triggers when an existing shared step is updated in a project
Test suite updated
Triggers when an existing test suite is updated in a project
Milestone updated
Triggers when an existing milestone is updated in a project
Test review declined
Triggers when an existing test review is declined in a project
Test plan updated
Triggers when an existing test plan is updated in a project
Test run report changed
Triggers when an existing test run report is changed in a project
Test review updated
Triggers when an existing test review is updated in a project
Test run completed
Triggers when an existing test run is completed in a project
Test case created
Triggers when a new test case is created in a project
Remove a reviewer from the test review
Triggers when a reviewer is removed from an existing test review in a project
Test run updated
Triggers when an existing test run is updated in a project
Test case updated
Triggers when an existing test case is updated in a project
Defect resolved
Triggers when an existing defect is resolved in a project
Test review created
Triggers when a new test review is created in a project
Test plan created
Triggers when a new test plan is created in a project
Test review merged
Triggers when an existing test review is merged in a project
Shared step created
Triggers when a new shared step is created in a project
Test suite created
Triggers when a new test suite is created in a project
Defect updated
Triggers when an existing defect is updated in a project
Test case cloned
Triggers when an existing test case is cloned in a project
Defect created
Triggers when a new defect is created in a project
Test run aborted
Triggers when an existing test run is aborted in a project
Add a reviewer to the test review
Triggers when a reviewer is added to an existing test review in a project
Test run started
Triggers when a test run is started in a project
Test suite cloned
Triggers when an existing test suite is cloned in a project
Milestone created
Triggers when a new milestone is created in a project
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create run
Creates a new run
Create project
Creates a new project
Create milestone
Creates a new milestone
Create test case
Creates a new test case
Create environment
Creates a new environment
Grant access to project by code
Grant access to the project by code
Create test run result
Creates a new test run result
Create plan
Creates a new plan
Create suite
Creates a new suite
Update suite
Updates the details of an existing suite
Update environment
Updates the details of an existing environment
Update test case
Updates the details of an existing test case
Update milestone
Updates the details of an existing milestone
Fetch milestone by ID
Fetches the details of an existing milestone by ID
Fetch test case by search name
Fetches the details of an existing test case by search name
Fetch suite by search name
Fetches the details of an existing test suite by search name
Fetch milestone by search name
Fetches the details of an existing milestone by search name
Fetch test run result by hash
Fetches the details of an existing test run result by hash
Fetch environment by ID
Fetches the details of an existing environment by ID
Fetch project by code
Fetches the details of an existing project by code
Fetch run by search name
Fetches the details of an existing run by search name
Fetch suite by ID
Fetches the details of an existing test suite by ID
Fetch test case by ID
Fetches the details of an existing test case by ID
Fetch environment by search name
Fetches the details of an existing environment by search name
Fetch run by ID
Fetches the details of an existing run by ID
Fetch plan by ID
Fetches the details of an existing plan by ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Qase?
Qase is a test management platform that helps teams streamline manual and automated QA testing, reporting, and collaboration.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
