Integrate Freshdesk with Zoho WorkDrive

Send information between Freshdesk and Zoho WorkDrive automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Unfollow the specified file or folder in Zoho WorkDrive when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho WorkDrive using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically unfollows the specified file or folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow unfollows the specified file or folder in Zoho WorkDrive.
+

Unfollow the specified file or folder in Zoho WorkDrive when a new contact is created in Freshdesk

Freshdesk + Zoho WorkDrive

[esc]

Move the specified file or folder in Zoho WorkDrive when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho WorkDrive using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically moves the specified file or folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow moves the specified file or folder in Zoho WorkDrive.
+

Move the specified file or folder in Zoho WorkDrive when a new contact is created in Freshdesk

Freshdesk + Zoho WorkDrive

[esc]

Remove the specified share link in Zoho WorkDrive when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho WorkDrive using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically removes the specified share link in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow removes the specified share link in Zoho WorkDrive.
+

Remove the specified share link in Zoho WorkDrive when a new contact is created in Freshdesk

Freshdesk + Zoho WorkDrive

[esc]

Create a customized external share link in Zoho WorkDrive when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho WorkDrive using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a customized external share link in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a customized external share link in Zoho WorkDrive.
+

Create a customized external share link in Zoho WorkDrive when a new contact is created in Freshdesk

Freshdesk + Zoho WorkDrive

[esc]

Associate an existing data template with the selected file in Zoho WorkDrive when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho WorkDrive using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically associates an existing data template with the selected file in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow associates an existing data template with the selected file in Zoho WorkDrive.
+

Associate an existing data template with the selected file in Zoho WorkDrive when a new contact is created in Freshdesk

Freshdesk + Zoho WorkDrive

Build your own integrations between Freshdesk and Zoho WorkDrive

Connect Freshdesk and Zoho WorkDrive with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Zoho WorkDrive using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Folder renamed

Triggers when a folder is renamed

Folder created

Triggers when a new folder is created

File event occurred

Triggers when a new file event has occurred

File updated

Triggers when the details of an existing file are updated

File moved

Triggers when a file is moved from a folder

Folder downloaded

Triggers when a folder is downloaded

File downloaded

Triggers when a file is downloaded

File created

Triggers when a new file is created

Folder event occurred

Triggers when a new folder event has occurred

File renamed

Triggers when a file is renamed

Team folder created

Triggers when a new team folder is created

Folder moved

Triggers when a folder is moved

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Archive or unarchive team folder

Unfollow file or folder

Unfollows the specified file or folder

Rename file or folder

Renames the specified file or folder

Copy file or folder

Creates a copy of the specified file or folder

Update file or folder share permission

Updates the share permission for the specified file or folder

Update external share link

Updates the customized external share link

Follow file or folder

Follows the specified file or folder for new updates

Move file or folder

Moves the specified file or folder

Fetch file - By keyword

Fetches the details of a file by keyword in the name or content

Fetch folder

Fetches the details of a folder by name

Fetch file - By name

Fetches the details of a file by name

Fetch data template

Fetches the details of an existing data template

Fetch file or folder by ID

Fetches the details of an existing file or folder by ID

Remove label

Removes an existing label from the specified resource

Remove share link

Removes the specified share link

Add group to team folder

Adds a group to the specified team folder

Share file or folder

Shares a file or folder within your organization or external users

Move file or folder to trash

Moves the specified file or folder to trash

Create folder

Creates a new folder in the selected path

Create blank file

Creates a file in the specified folder

Create team folder

Creates a new team folder

Create external share link

Creates a customized external share link

Create collection link

Creates a new collection link

Fetch or create folder

Fetches the details of an existing folder. If the folder does not exist, a new folder is created.

Add label

Adds a new label to the specified resource

Add member to team folder

Adds a member to the specified team folder

Create comment

Creates a new comment in the specified file

Associate data template

Associates an existing data template with the selected file

Create download link

Creates a customized download link for the specified file or folder

Create embed code

Creates an embed code for the specified file or folder

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Zoho WorkDrive?

Zoho WorkDrive is an online file management platform for teams. You can share files with teams and stakeholders, keep track of usage reports, and secure folders with restricted access.

Files Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY