

Integrate Groove with Workstack
Send information between Groove and Workstack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Workstack for new tickets created in Groove
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected todo in Workstack.


Create a task in Workstack for new tickets created in Groove
Groove + Workstack

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Supported triggers and actions
Integrate Groove and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket tagged
Triggers when a ticket is tagged

Ticket deleted
Triggers when a ticket is deleted from trash

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket opened
Triggers when a ticket is opened

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Customer added
Triggers when a customer is added

Ticket assigned
Triggers when a ticket is assigned

Agent replied
Triggers when an agent replies to a ticket

Note added
Triggers when a note is added to a ticket

New project
Triggers when a new project is created

New meeting
Triggers when a new meeting is created for the selected user

New todo list
Triggers when a new todo list is created in the selected project

New task
Triggers when a new task is created for the selected user

New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Close ticket
Changes the state of a ticket to Closed

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create todo
Creates a new todo in the selected project

Create task
Creates a new task in the selected todo

Create meeting
Creates a new meeting

Create todo list
Creates a new todo list in the selected project

Create project
Creates a new project
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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