Integrate Help Scout with 1000+ apps

Create business workflows for Help Scout without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Help Scout workflows

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Create a customer in Help Scout when an entry is submitted in Paperform

Paperform + Help Scout


Keeping an accurate record of your customers is important for serving them better. This flow will create a customer in Help Scout when an entry is submitted in Paperform.

How it works
1) An entry is submitted in Paperform.
2) Zoho Flow will create a customer in Help Scout.
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Create a conversation from a customer in Help Scout when an entry is submitted in Paperform

Paperform + Help Scout


Help your customer support team answer your customer queries better by giving them context for the query. This flow will create a conversation from a customer in Help Scout when an entry is submitted in Paperform.

How it works
1) An entry is made in Paperform.
2) Zoho Flow will create a conversation from a customer in Help Scout.
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Create Help Scout conversations from SurveyLegend responses

SurveyLegend + Help Scout

Create a conversation in your help desk automatically, based on responses to a survey. This flow creates a conversation in Help Scout from new responses to a SurveyLegend survey.

How it works
1) A response is received for a SurveyLegend survey.
2) Zoho Flow creates a conversation in Help Scount for the response.
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Create Help Scout conversations from a Zoho Forms form entry

Zoho Forms + Help Scout

Create a conversation in your help desk automatically, based on entries on one of your forms. This flow creates a conversation in Help Scout from entries to a Zoho Forms form.

How it works
1) A response is received for a Zoho Forms form.
2) Zoho Flow creates a conversation in Help Scout out of the response.
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Add new Help Scout conversations to Cyfe

Help Scout + Cyfe

Add new help desk conversations to your monitoring dashboard. This flow adds new Help Scout conversations to Cyfe.

How it works
1) A new conversation is created in Help Scout.
2) Zoho Flow adds the conversation to Cyfe.
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Create a new contact in Bigin by Zoho CRM when a new mailbox is added in Help Scout

Help Scout + Bigin by Zoho CRM

Integrate Help Scout with Bigin by Zoho CRM using Zoho Flow. Whenever a new mailbox is added in Help Scout, Zoho Flow automatically creates a new contact in Bigin by Zoho CRM. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new mailbox is added in Help Scout.
  2. Zoho Flow creates a new contact in Bigin by Zoho CRM.
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Create a new deal in Pipedrive when a new mailbox is added in Help Scout

Help Scout + Pipedrive

Integrate Help Scout with Pipedrive using Zoho Flow. Whenever a new mailbox is added in Help Scout, Zoho Flow automatically creates a new deal in Pipedrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new mailbox is added in Help Scout.
  2. Zoho Flow creates a new deal in Pipedrive.
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Create a new event in Google Calendar when a new mailbox is added in Help Scout

Help Scout + Google Calendar

Integrate Help Scout with Google Calendar using Zoho Flow. Whenever a new mailbox is added in Help Scout, Zoho Flow automatically creates a new event in Google Calendar. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new mailbox is added in Help Scout.
  2. Zoho Flow creates a new event in Google Calendar.
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Create a new ticket in the selected organization in Zoho Desk when a new user is created in Help Scout

Help Scout + Zoho Desk

Integrate Help Scout with Zoho Desk using Zoho Flow. Whenever a new user is created in Help Scout, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new user is created in Help Scout.
  2. Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
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Create a new ticket in a verified end user's account in Zendesk when a new user is created in Help Scout

Help Scout + Zendesk

Integrate Help Scout with Zendesk using Zoho Flow. Whenever a new user is created in Help Scout, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new user is created in Help Scout.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new customer in QuickBooks when a new user is created in Help Scout

Help Scout + QuickBooks

Integrate Help Scout with QuickBooks using Zoho Flow. Whenever a new user is created in Help Scout, Zoho Flow automatically creates a new customer in QuickBooks. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new user is created in Help Scout.
  2. Zoho Flow creates a new customer in QuickBooks.
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Create a new invoice in Zoho Invoice when a new conversation is created in Help Scout

Help Scout + Zoho Invoice

Integrate Help Scout with Zoho Invoice using Zoho Flow. Whenever a new conversation is created in Help Scout, Zoho Flow automatically creates a new invoice in Zoho Invoice. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new conversation is created in Help Scout.
  2. Zoho Flow creates a new invoice in Zoho Invoice.
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Create a new customer in Stripe when a new conversation is created in Help Scout

Help Scout + Stripe

Integrate Help Scout with Stripe using Zoho Flow. Whenever a new conversation is created in Help Scout, Zoho Flow automatically creates a new customer in Stripe. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new conversation is created in Help Scout.
  2. Zoho Flow creates a new customer in Stripe.
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Send a message to the selected public channel in Slack when a new conversation is created in Help Scout

Help Scout + Slack

Integrate Help Scout with Slack using Zoho Flow. Whenever a new conversation is created in Help Scout, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new conversation is created in Help Scout.
  2. Zoho Flow sends a message to the selected public channel in Slack.
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Post a message in the selected channel in Microsoft Teams when a new customer is added in Help Scout

Help Scout + Microsoft Teams

Integrate Help Scout with Microsoft Teams using Zoho Flow. Whenever a new customer is added in Help Scout, Zoho Flow automatically posts a message in the selected channel in Microsoft Teams. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Help Scout.
  2. Zoho Flow posts a message in the selected channel in Microsoft Teams.
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Post a message in a channel in Zoho Cliq when a new customer is added in Help Scout

Help Scout + Zoho Cliq

Integrate Help Scout with Zoho Cliq using Zoho Flow. Whenever a new customer is added in Help Scout, Zoho Flow automatically posts a message in a channel in Zoho Cliq. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Help Scout.
  2. Zoho Flow posts a message in a channel in Zoho Cliq.
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Create and sends a new email in Zoho Mail when a new customer is added in Help Scout

Help Scout + Zoho Mail

Integrate Help Scout with Zoho Mail using Zoho Flow. Whenever a new customer is added in Help Scout, Zoho Flow automatically creates and sends a new email in Zoho Mail. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Help Scout.
  2. Zoho Flow creates and sends a new email in Zoho Mail.
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Create a new row in the selected worksheet in Google Sheets when a conversation is assigned to a specified user in Help Scout

Help Scout + Google Sheets

Integrate Help Scout with Google Sheets using Zoho Flow. Whenever a conversation is assigned to a specified user in Help Scout, Zoho Flow automatically creates a new row in the selected worksheet in Google Sheets. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a conversation is assigned to a specified user in Help Scout.
  2. Zoho Flow creates a new row in the selected worksheet in Google Sheets.
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Create a new row in the selected table in Zoho Analytics when a conversation is assigned to a specified user in Help Scout

Help Scout + Zoho Analytics

Integrate Help Scout with Zoho Analytics using Zoho Flow. Whenever a conversation is assigned to a specified user in Help Scout, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a conversation is assigned to a specified user in Help Scout.
  2. Zoho Flow creates a new row in the selected table in Zoho Analytics.
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Create a new item in the selected database in Notion when a conversation is assigned to a specified user in Help Scout

Help Scout + Notion

Integrate Help Scout with Notion using Zoho Flow. Whenever a conversation is assigned to a specified user in Help Scout, Zoho Flow automatically creates a new item in the selected database in Notion. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a conversation is assigned to a specified user in Help Scout.
  2. Zoho Flow creates a new item in the selected database in Notion.
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Create a new conversation from a customer in Help Scout when a new contact is created in Bigin by Zoho CRM

Bigin by Zoho CRM + Help Scout

Integrate Bigin by Zoho CRM with Help Scout using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically creates a new conversation from a customer in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Bigin by Zoho CRM.
  2. Zoho Flow creates a new conversation from a customer in Help Scout.
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Create a new conversation from a customer in Help Scout when a new message is posted to the selected public channel in Slack

Slack + Help Scout

Integrate Slack with Help Scout using Zoho Flow. Whenever a new message is posted to the selected public channel in Slack, Zoho Flow automatically creates a new conversation from a customer in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is posted to the selected public channel in Slack.
  2. Zoho Flow creates a new conversation from a customer in Help Scout.
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Create a new conversation from a customer in Help Scout when a new message is created in a channel in Microsoft Teams

Microsoft Teams + Help Scout

Integrate Microsoft Teams with Help Scout using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new conversation from a customer in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is created in a channel in Microsoft Teams.
  2. Zoho Flow creates a new conversation from a customer in Help Scout.
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Create a new conversation to a customer from a user in Help Scout when a new order is created in Shopify

Shopify + Help Scout

Integrate Shopify with Help Scout using Zoho Flow. Whenever a new order is created in Shopify, Zoho Flow automatically creates a new conversation to a customer from a user in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow creates a new conversation to a customer from a user in Help Scout.
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Create a new conversation to a customer from a user in Help Scout when a new order is created in WooCommerce

WooCommerce + Help Scout

Integrate WooCommerce with Help Scout using Zoho Flow. Whenever a new order is created in WooCommerce, Zoho Flow automatically creates a new conversation to a customer from a user in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new order is created in WooCommerce.
  2. Zoho Flow creates a new conversation to a customer from a user in Help Scout.
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Create a new conversation to a customer from a user in Help Scout when a new customer is added in Stripe

Stripe + Help Scout

Integrate Stripe with Help Scout using Zoho Flow. Whenever a new customer is added in Stripe, Zoho Flow automatically creates a new conversation to a customer from a user in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Stripe.
  2. Zoho Flow creates a new conversation to a customer from a user in Help Scout.
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Create a customer if it does not already exist in Help Scout when a new subscription is created in Chargebee

Chargebee + Help Scout

Integrate Chargebee with Help Scout using Zoho Flow. Whenever a new subscription is created in Chargebee, Zoho Flow automatically creates a customer if it does not already exist in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new subscription is created in Chargebee.
  2. Zoho Flow creates a customer if it does not already exist in Help Scout.
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Create a customer if it does not already exist in Help Scout when a new ticket is created in Zendesk

Zendesk + Help Scout

Integrate Zendesk with Help Scout using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically creates a customer if it does not already exist in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a customer if it does not already exist in Help Scout.
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Create a customer if it does not already exist in Help Scout when a new ticket is created or updated in Zoho Desk

Zoho Desk + Help Scout

Integrate Zoho Desk with Help Scout using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically creates a customer if it does not already exist in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow creates a customer if it does not already exist in Help Scout.
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Find user by email address in Help Scout when a new contact is created in Freshdesk

Freshdesk + Help Scout

Integrate Freshdesk with Help Scout using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically finds user by email address in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow finds user by email address in Help Scout.
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Find user by email address in Help Scout when a new customer is created in QuickBooks

QuickBooks + Help Scout

Integrate QuickBooks with Help Scout using Zoho Flow. Whenever a new customer is created in QuickBooks, Zoho Flow automatically finds user by email address in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is created in QuickBooks.
  2. Zoho Flow finds user by email address in Help Scout.
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Find user by email address in Help Scout when a new issue is created in GitHub

GitHub + Help Scout

Integrate GitHub with Help Scout using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically finds user by email address in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow finds user by email address in Help Scout.
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Find customer by email address in Help Scout when a new entry is submitted in the selected form in Typeform

Typeform + Help Scout

Integrate Typeform with Help Scout using Zoho Flow. Whenever a new entry is submitted in the selected form in Typeform, Zoho Flow automatically finds customer by email address in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Typeform.
  2. Zoho Flow finds customer by email address in Help Scout.
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Find customer by email address in Help Scout when a new form entry is submitted in Zoho Forms

Zoho Forms + Help Scout

Integrate Zoho Forms with Help Scout using Zoho Flow. Whenever a new form entry is submitted in Zoho Forms, Zoho Flow automatically finds customer by email address in Help Scout. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new form entry is submitted in Zoho Forms.
  2. Zoho Flow finds customer by email address in Help Scout.

Build your own Help Scout integrations

Connect Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Help Scout workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find user

Finds user by email address

Find customer

Finds customer by email address

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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