Integrate Jira Cloud with ServiceDesk MSP On-Premises

Send information between Jira Cloud and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Cloud and ServiceDesk MSP On-Premises

Connect Jira Cloud and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Cloud and ServiceDesk MSP On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

Work log created

Triggers when a new work log created

Issue status updated

Triggers when the status of an issue is updated

Work log updated

Triggers when the details of an existing work log are updated

Version created

Triggers when a new version is created for an existing project

Project created

Triggers when a new project is created

Version released

Triggers when a version is released

Project updated

Triggers when the details of an existing project are updated

Comment updated

Triggers when an existing comment is updated

Comment created

Triggers when a new comment is created

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request created

Triggers when a new request is created

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request updated in template

Triggers when the details of an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Create comment

Creates a new comment for the specified issue

Create issue

Creates a new issue in the selected project

Create user

Creates a new user

Create project

Creates a new project

Update issue

Updates the details of the specified issue

Fetch project

Fetches the details of an existing project by project ID or key

Fetch issue attribute

Fetches the attributes of an existing issue

Fetch user

Fetches the details of an existing user by email address

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Create change

Creates a new change

Create request

Creates a new request

What is Jira Cloud?

Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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