Integrate Kayako with Zonka Feedback

Send information between Kayako and Zonka Feedback automatically, without writing any code, using Zoho Flow.

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Add tags to Kayako conversations for responses to surveys in Zonka Feedback.


Help your customer-facing teams plan and prioritize their outreach by tagging customer responses. This flow will add tags in Kayako conversations when a response is received to your survey in Zonka Feedback.

How it works

1) A new response is received to a survey in Zonka Feedback.
2) Zoho Flow will add a tag to Kayako conversations
Use this flow
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Add tags to Kayako conversations for responses to surveys in Zonka Feedback.

Zonka Feedback + Kayako

Build your own integrations between Kayako and Zonka Feedback

Connect Kayako and Zonka Feedback with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Kayako and Zonka Feedback using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user account is created

Survey created

Triggers when a new survey is created

Response received

Triggers when a new response is received for a survey

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create conversation

Creates a new conversation

Create user

Creates a new user account and profile

Add tags to organization

Adds tags to an existing organization

Add tags to conversation

Adds the specified tags to an existing conversation

Create organization

Creates a new organization

Update conversation

Updates the details of an existing conversation

Update organization

Updates the details of an existing organization

Update user

Updates the details of an existing user

Find organization

Finds the details of an existing organization

Find conversation

Finds the details of an existing conversation

Find user

Finds the details of an existing user

Send email survey

Sends a survey by email

Send SMS survey

Sends a survey by SMS

Create task

Creates a new task

Fetch user

Fetches the details of an existing user using ID

Fetch survey

Fetches the details of an existing survey using ID

What is Kayako?

Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.

What is Zonka Feedback?

Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.

Survey

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