Integrate LiveAgent with Gmail for Workspace

Send information between LiveAgent and Gmail for Workspace automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveAgent and Gmail for Workspace

Connect LiveAgent and Gmail for Workspace with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Gmail for Workspace using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Email received from a user

Triggers when a new email is received from the specified user

Email starred

Triggers when a received email is starred

Email received

Triggers when a new email is received

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Draft email

Creates a new email

Create label

Creates a new label

Send email

Sends a new email

Fetch labels

Fetches labels from the mailbox

Fetch email

Fetches an email by its unique message ID

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Gmail for Workspace?

Gmail for Workspace is a web-based email service that is part of the G Suite bundle (paid). It provides custom email addresses, mailing groups with your domain, cloud storage, and more.

Email Google Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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