

Integrate LiveAgent with Workstack
Send information between LiveAgent and Workstack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Workstack for new tickets created in LiveAgent
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Workstack for fresh tickets initiated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected todo in Workstack.


Create a task in Workstack for new tickets created in LiveAgent
LiveAgent + Workstack

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Supported triggers and actions
Integrate LiveAgent and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact created
Triggers when a new contact is created

Ticket created
Triggers when a new ticket is created

Company created
Triggers when a new company is created

New project
Triggers when a new project is created

New meeting
Triggers when a new meeting is created for the selected user

New todo list
Triggers when a new todo list is created in the selected project

New task
Triggers when a new task is created for the selected user

New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks

Create company
Creates a new company

Create ticket
Creates a new ticket

Add contact to group
Adds a contact to the selected group

Create contact
Creates a new contact

Remove contact from group
Removes a contact from the selected group

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Create todo
Creates a new todo in the selected project

Create task
Creates a new task in the selected todo

Create meeting
Creates a new meeting

Create todo list
Creates a new todo list in the selected project

Create project
Creates a new project
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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