Integrate Maropost Commerce Cloud (formerly Neto) with WATI

Send information between Maropost Commerce Cloud (formerly Neto) and WATI automatically, without writing any code, using Zoho Flow.

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Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)

Streamline customer support by instantly creating contacts in your Whatsapp engagement tool for seamless post-purchase service. This flow will generate a new contact in WATI in response to new purchases from Maropost Commerce Cloud (formerly Neto).

How it works
  1. The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)

Maropost Commerce Cloud (formerly Neto) + WATI

Build your own integrations between Maropost Commerce Cloud (formerly Neto) and WATI

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Supported triggers and actions

Integrate Maropost Commerce Cloud (formerly Neto) and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Payment created

Triggers when a new payment is created

Paid order created

Triggers when a new paid order is created

RMA created

Triggers when a new RMA is created

Order created

Triggers when a new order is created with the order status set to 'new'

Product updated

Triggers when the details of an existing product are updated

Cart created

Triggers when a new cart is created in Abandoned/Closed/Open status

Content created

Triggers when new content pages are created

Customer updated

Triggers when the details of an existing customer are updated

Order completed

Triggers when an order is completed

Customer created

Triggers when a new customer is created

Product created

Triggers when a new product is created

Template message sent

Triggers when a new template message is sent

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

All Actions - Actions are the automated tasks

Create content

Creates a new content page

Create customer

Creates a new customer

Create product

Creates a product

Create order

Creates a new order

Create RMA

Creates a new RMA

Add supplier

Adds a new supplier

Add product category

Creates a new product category

Update order

Updates the details of an existing order

Update customer

Updates the details of an existing customer

Update product

Updates the details of an existing product using product SKU

Fetch customer

Fetches the details of an existing customer

Fetch payment

Fetches the details of a payment

Fetch product

Fetches the details of a product using SKU and name

Fetch RMA

Fetches the details of an existing RMA

Fetch content

Fetches the details of an existing content page

Send session message

Sends a WhatsApp message to an open session

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

What is Maropost Commerce Cloud (formerly Neto)?

Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.

E Commerce

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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