Integrate Microsoft Teams with Kayako

Send information between Microsoft Teams and Kayako automatically, without writing any code, using Zoho Flow.

Build your own integrations between Microsoft Teams and Kayako

Connect Microsoft Teams and Kayako with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Microsoft Teams and Kayako using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Event created

Triggers when a new event is created

Channel created

Triggers when a new channel is created in the selected team

Message created in channel

Triggers when a new message is created in channel

Chat created

Triggers when a new chat is created

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user account is created

All Actions - Actions are the automated tasks

Post message to channel

Posts a message in the selected channel

Create chat

Creates a new chat (one-on-one or group)

Create event

Creates a new event

Reply to channel message

Creates a reply to a channel message

Create channel

Creates a new channel in the selected team

Post message to chat

Posts a message to the specified chat

Add user to channel

Adds the specified user to a channel

Update profile

Updates the profile details of existing user by ID

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch message in channel

Fetches the details of existing message by ID

Fetch message in chat

Fetches the details of existing chat message by ID

Fetch channel by ID

Fetches the details of existing channel by ID

Fetch user by name or email

Fetches user by name or email

Fetch channel

Fetches a channel by it's name

Fetch chat

Fetchs the details of existing chat by ID

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

Add tags to organization

Adds tags to an existing organization

Add tags to conversation

Adds the specified tags to an existing conversation

Create organization

Creates a new organization

Create conversation

Creates a new conversation

Create user

Creates a new user account and profile

Update conversation

Updates the details of an existing conversation

Update organization

Updates the details of an existing organization

Update user

Updates the details of an existing user

Find organization

Finds the details of an existing organization

Find conversation

Finds the details of an existing conversation

Find user

Finds the details of an existing user

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

What is Kayako?

Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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