Integrate MSG91 with 900+ apps

Create business workflows for MSG91 without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular MSG91 workflows

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Send messages via MSG91 for new contacts in LiveAgent

Automate the process of creating new contacts when people reach out to you through support. Every time a new contact is added in LiveAgent, a message is sent to the contact via MSG91.

How it works
1. A new contact is added to LiveAgent.
2. Zoho Flow automatically sends a message to the contact via MSG91.
Use this flow
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Send messages via MSG91 for new contacts in LiveAgent

LiveAgent + MSG91

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Send SMS in MSG91 for critical Sifter issues

Make sure to inform all of your customers when a critical issue occurs that affects the normal functioning of the product. This flow sends an SMS via MSG91 every time a critical issue occurs in Sifter.

How it works
1. A critical issue is created in Sifter.
2. Zoho Flow automatically sends an SMS notification for the issue via MSG91.
Use this flow
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Send SMS in MSG91 for critical Sifter issues

Sifter + MSG91

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Send SMS in MSG91 for review in Zomato

Set up an automation to thank customers privately, as soon as they post a review. This flow sends an SMS via MSG91 every time a review is posted on Zomato.

How it works
1. A new review is posted in Zomato.
2. Zoho Flow automatically sends an SMS from MSG91 to the customer thanking them for the review.
Use this flow
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Send SMS in MSG91 for review in Zomato

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Build your own MSG91 integrations

Connect MSG91 with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported actions

Build your MSG91 workflows using the below actions

All Triggers - A trigger kickstarts the flow

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified recipients

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Send SMS

Sends a text message to the specified phone numbers

Create or update contact

Creates a contact in the selected group. If the contact exists, the details are updated.

Resend OTP

Resends an OTP to the selected phone number

Send OTP

Sends an OTP to the selected phone number

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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