

Integrate Picky Assist with Zendesk
Send information between Picky Assist and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Picky Assist and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

User created
Triggers when a new user is created

Ticket created
Triggers when a new ticket is created

Ticket updated
Triggers when the details of a ticket is updated

Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks

Send message
Sends a new Whatsapp or SMS message

Create Organization
Creates a new organization

Add Tag
Adds tag to the selected ticket

Create Ticket
Creates a new ticket

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Update User Details
Updates an existing user's details

Update Ticket
Updates an existing ticket status or adds comments

Add Comment
Adds comment to the selected ticket

Update Organization
Updates an existing organization

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Fetch Ticket
Fetches a ticket by ID
What is Picky Assist?
Picky Assist helps you automate your business and provides tools to engage your customers 24x7 through different social messaging platforms.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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