Integrate RingCentral with Microsoft Teams

Send information between RingCentral and Microsoft Teams automatically, without writing any code, using Zoho Flow.

Build your own integrations between RingCentral and Microsoft Teams

Connect RingCentral and Microsoft Teams with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate RingCentral and Microsoft Teams using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call recorded

Triggers when a call is recorded

Call received

Triggers when a call is received

SMS sent or received

Triggers when a new SMS is sent or received

Voicemail received

Triggers when a new voicemail is received

Call missed

Triggers when a call is missed

New call

Triggers when a new call is initiated or received

Call ended

Triggers when a call is ended

Channel created

Triggers when a new channel is created in the selected team

Event created

Triggers when a new event is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Initiate ringout call

Initiates a two-legged ringout call based on the specified caller and callee phone numbers

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Fetch extension by ID

Fetches the details of a RingCentral extension by extension ID

Create event

Creates a new event

Add user to channel

Adds the specified user to a channel

Create channel

Creates a new channel in the selected team

Post message to chat

Posts a message to the specified chat

Post message to channel

Posts a message in the selected channel

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch user by name or email

Fetches user by name or email

Fetch channel

Fetches a channel by it's name

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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