Integrate RingCentral with Zoho One
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Supported triggers and actions
Integrate RingCentral and Zoho One using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New voicemail
Triggers when a new voicemail is sent or received
New team chat
Triggers when a new team chat is created
New SMS
Triggers when a new SMS is sent or received
Call recorded
Triggers when a call is recorded
Call missed
Triggers when a call is missed
Call answered
Trigger when a call is answered
New call
Triggers when a new call is initiated or received
Call disconnected
Triggers when a call is ended
User activated
Triggers when an inactive user is activated
User deactivated
Triggers when a user is deactivated
User added to group
Triggers when a user is added to an existing group
User updated
Triggers when the details of an existing user are updated
User removed from group
Triggers when a user is removed from an existing group
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create team message
Creates a new team message
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch user
Fetches the details of an existing user
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch contact
Fetches the details of an existing contact
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch call by ID
Fetches the details of an existing call by ID
Create user
Creates a new user
Add user to group
Adds a user to an existing group
Update user
Updates the details of an existing user
Activate user
Activates an inactive user
Fetch user
Fetches the details of an existing user by ID or email
Fetch added group info for user
Fetches information about groups the user has been added to
Deactivate user
Deactivates a user from your Zoho One organization
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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What is Zoho One?
Zoho One is a comprehensive suite of 40+ enterprise-level, unified business applications designed to streamline and enhance various aspects of an organization's operations, from sales and marketing to finance and collaboration.
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