Integrate RingCentral with Zoho One

Send information between RingCentral and Zoho One automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate RingCentral and Zoho One using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

User activated

Triggers when an inactive user is activated

User deactivated

Triggers when a user is deactivated

User added to group

Triggers when a user is added to an existing group

User updated

Triggers when the details of an existing user are updated

User removed from group

Triggers when a user is removed from an existing group

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create team message

Creates a new team message

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch user

Fetches the details of an existing user

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch contact

Fetches the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch call by ID

Fetches the details of an existing call by ID

Create user

Creates a new user

Add user to group

Adds a user to an existing group

Update user

Updates the details of an existing user

Activate user

Activates an inactive user

Fetch user

Fetches the details of an existing user by ID or email

Fetch added group info for user

Fetches information about groups the user has been added to

Deactivate user

Deactivates a user from your Zoho One organization

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

What is Zoho One?

Zoho One is a comprehensive suite of 40+ enterprise-level, unified business applications designed to streamline and enhance various aspects of an organization's operations, from sales and marketing to finance and collaboration.

Zoho

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