Integrate ServiceDesk Plus On-Premises with GitHub

Send information between ServiceDesk Plus On-Premises and GitHub automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Add a new solution in ServiceDesk Plus On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically adds a new solution in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow adds a new solution in ServiceDesk Plus On-Premises.
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Add a new solution in ServiceDesk Plus On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk Plus On-Premises

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Update the details of an existing change in ServiceDesk Plus On-Premises when a new issue is created in GitHub

Integrate GitHub with ServiceDesk Plus On-Premises using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically updates the details of an existing change in ServiceDesk Plus On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow updates the details of an existing change in ServiceDesk Plus On-Premises.
+

Update the details of an existing change in ServiceDesk Plus On-Premises when a new issue is created in GitHub

GitHub + ServiceDesk Plus On-Premises

Build your own integrations between ServiceDesk Plus On-Premises and GitHub

Connect ServiceDesk Plus On-Premises and GitHub with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and GitHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Review requested

Triggers when a review is requested from you or a specified user

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Issue created

Triggers when a new issue is created

Comment made on issue

Triggers when a comment is made on an existing issue

Pull request created

Triggers when a new pull request is created

Label created

Triggers when a new label is created

Repository created

Triggers when a new repository is created

Release added

Triggers when a new release is added

Issue reopened

Triggers when an issue is reopened in the selected repository

Issue closed

Triggers when an issue is closed in the selected repository

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Create issue

Creates a new issue

Create pull request

Creates a new pull request

Create comment

Creates a new comment in the selected issue

Update issue

Updates the details of an existing issue

Fetch issue by title

Fetches the details of an existing issue by title

Fetch issue

Fetches a issue by their number

Fetch user

Fetches a user by their login name

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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