Integrate ServiceM8 with Zendesk
Send information between ServiceM8 and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a job in ServiceM8 when a ticket is created in Zendesk
How it works
Create a job in ServiceM8 when a ticket is created in Zendesk
Zendesk + ServiceM8
Create a new ticket in a verified end user's account in Zendesk when a client is created or updated in ServiceM8
Integrate ServiceM8 with Zendesk using Zoho Flow. Whenever a client is created or updated in ServiceM8, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a client is created or updated in ServiceM8.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a client is created or updated in ServiceM8
ServiceM8 + Zendesk
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Supported triggers and actions
Integrate ServiceM8 and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Job queued
Triggers when a job is assigned to or removed from a queue
Form completed
Triggers when the specified form is completed
Contact created or updated
Triggers when a contact is created or updated
Client created or updated
Triggers when a client is created or updated
Material created or updated
Triggers when new material is created or updated
Material created
Triggers when a new material is created
Job created or updated
Triggers when a job is created or updated
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create task
Creates a new task
Create job activity
Creates a new job activity
Create job material
Creates a new job material
Create client
Creates a new client
Add note
Creates a new note
Create job
Creates a new job
Create contact
Creates a new contact
Create material
Creates a new material
Update client
Updates the details of an existing client
Update contact
Updates the details of an existing contact by their UUID
Update job
Updates the details of an existing job
Update material
Updates the details of an existing material
Fetch contact
Fetches the details of an existing contact using their email address or ID or phone number
Fetch material using item number
Fetches the details of an existing material using item number
Fetch material using name
Fetches the details of an existing material using name
Fetch client
Fetches the details of an existing client using their ABN number or ID or name
Fetch job
Fetches details for an existing job using its UUID
Fetch job contact
Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is ServiceM8?
ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
